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Frequently Asked Questions

Mobile Attic Portable Self Storage

Containers & Storage FAQs

Mobile Attic Portable Self Storage

Containers & Storage FAQs

What type of lock should I use?

We recommend using a 2 ¾” (70mm) Disc Lock. You can purchase locks from Mobile Attic or at your local home improvement store. 

How do I control humidity inside my container?

Humidity does not have to be a challenge. Mobile Attic units are thoughtfully designed with reflective tops to deflect heat and equipped with air vents to ensure effective air circulation. While they are built to provide excellent care for your belongings, for additional protection, you should consider utilizing moisture absorber products like Damp Rid to control humidity within your Container. These products are readily available at your local home improvement store or you can purchase them directly from Mobile Attic. 

Can I put a car in a Mobile Attic Container?

No, you may not store a car in a Mobile Attic Container. 

Hazardous Materials, including toxic chemicals, gas, liquids, and substances, as well as lawnmowers, motorized vehicles, and illegal items, are strictly prohibited from being placed in a Mobile Attic Container. 

Additionally, we advise against storing heirlooms, irreplaceable artifacts, deeds, legal notices, forms of currency, and items that are not your personal property. For further details on prohibited items, please refer to your rental agreement. It’s important to note that HUMAN OR ANIMAL HABITATION IS ALSO SPECIFICALLY PROHIBITED.

Can I access my Mobile Attic Container?

Absolutely! You can access your Mobile Attic Container as often as needed with no additional charges. Before accessing your Container, you’ll need to schedule the visit with our Service Center with ample notice (usually 24-48 hours). You can schedule a time to access your container through Chat or by calling our Service team.

What if I can't open my container door?

If you’re having trouble opening your container door, items may have shifted during transit. You can reach out to our Customer Care Team who can assist you and give you suggestions on techniques to get the door open.

Is there a weight limit?

Our containers have specific weight limits: a 12’ Container can hold up to 4,700 lbs, a 16’ Container up to 4,200 lbs, and a 20’ Container up to 3,700 lbs.

You do not need to calculate your content’s weight; instead, you should use these limits as guidelines when packing. If you have concerns about approaching the maximum weight, consider identifying the heaviest items and looking at the weights of comparable items online. Most retail websites provide item weights. Remember, the combined weight of your heaviest items should not surpass 75% of the total allowed weight. Be mindful of heavy items such as appliances, sofas, large entertainment centers, bookcases, bedroom chests, safes, exercise equipment, pianos, and pool tables.

Does Mobile Attic offer contents protection coverage options or coverage for damage to the container? How much are those options and what is covered?

For help with contents protection or damage to a container, please call our Customer Care Team for information. Alternatively, you can find that information on our reservation form.

How is a Mobile Attic container moved?

Equipped with a meticulously designed vertical hydraulic lift system, the Mobile Attic delivery truck minimizes the shifting of your contents during transportation. This innovative system ensures secure transport of the Mobile Attic container to and from your location.

Are Mobile Attic containers waterproof?

Mobile Attic containers are weather-resistant, providing protection against typical weather elements such as falling rain and snow.

Are there eyelets of tie downs in the Mobile Attic containers?

All of our containers have e-track slots. You can rent straps from Mobile Attic or you can use your own.

What is the wind resistance of a Mobile Attic container?

Mobile Attic containers can withstand wind velocities of up to 110 mph when fully loaded, depending on weather conditions and container placement.

What are your containers made of?

Mobile Attic containers are made of a steel frame with specially designed aluminum skin panels, and a galvanized roof. By preventing sunlight from entering, these containers mitigate the risk of fading and excess humidity. Equipped with a lightweight steel swing door and e-track on the interior walls, you can effortlessly secure your belongings for safe transit with Mobile Attic. 

How do I know how much storage space I will need?

Mobile Attic 8×8′ units typically hold around 1-2 rooms of furniture and belongings (appx. 800 sq ft of livng space), our 8×16′ holds around 3-4 total rooms (appx. 1500 sq ft of living space), and our 8×19′ holds around 4-5 total rooms (appx. 2000 sq ft of living space). These estimates are based on past customer testimonies and are not a guarantee that you will fit that exact amount into our units, but they’ve been helpful for a number of our past customers. 

Are the containers cleaned between uses?

Yes – Our dedicated service technicians inspect and clean our containers prior to delivery.

How does the latch work?

All of the latches on Mobile Attic units are sliding latches which are simple to use. Just slide all the way to the left to open the latch, and then slide all the way to the right to close it.

How do I put my lock on the container?

You’ll notice two holes on the latch where you can slide your lock through. Ensure you slide the latch fully to the right in the closed position, then place your lock through either of the holes. Once you secure your lock, you can rest assured that your belongings are safely stored inside the Mobile Attic unit.

The Mobile Attic Difference

Mobile Attic is both locally owned and operated, ensuring our customers receive the highest quality containers in the industry. Moreover, we offer these top-tier containers to you at the best price you can find, guaranteed. Experience the Mobile Attic difference, where convenience meets compassion.

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